International Patients

From your very first inquiry to follow-up care back home, our dedicated International Patient Services team ensures a seamless, comfortable, and personalized experience—because healing should never be limited by geography.

Compassionate Medical Services for Global Citizens

Astra Super Speciality Hospital warmly welcomes patients from around the world. Our International Patient Care Centre is dedicated to providing holistic, world-class medical care in a supportive and patient-friendly environment. We seamlessly coordinate with patients and their families at every stage—consultation, travel, admission, and follow-up—ensuring your healthcare journey is smooth, safe, and comfortable.

Step-by-Step Care Journey

We treat a wide range of bone, joint, muscle, and spine disorders — from sudden injuries to long-standing degenerative problems — using advanced, patient-focused care.

1. Pre-Arrival Services

Medical Consultation and Opinion:

Receive expert reviews of your medical reports by our specialized doctors. After assessing your needs, our team will arrange teleconsultations or provide a treatment plan, including cost estimates and the expected duration of stay.

Visa and Travel Assistance:

Upon request, we offer official medical invitation letters to facilitate your medical visa application process. Our team guides you and your attendants on travel documentation and requirements.

2. Outpatient Appointment & Registration

Booking Appointments:

You can book an appointment through our international patient coordinator via phone, or email. Walk-in registrations are also welcome.

Confirmation & Guidance:

After booking, our team will confirm your appointment and provide further instructions tailored to your medical needs.

Arrival for Consultation:

Please arrive at least 15 minutes early. The OPD reception will direct you to the appropriate department, and assistance is available to escort you, if needed.

3. Admission & Inpatient Stay

Admission Scheduling:

Your hospital admission will be scheduled in advance in collaboration with your coordinator. You will receive details on what to expect and what to bring.

Day of Admission:

Report directly to the admissions office on the ground floor to complete formalities. Our staff will then accompany you to your assigned room or department.

For Surgical Patients:

If you are scheduled for surgery, please ensure an empty stomach after midnight prior to the procedure. You can drink plain water up to one hour before most surgeries.

4. Documentation Checklist

When coming for admission, please bring:

Valid personal identification (passport, Aadhaar card, or ID)
Medical visa and passport copies
Health insurance card (if applicable)
Referral letters and previous medical records (including diagnostics, laboratory results, X-rays, etc.)

5. Visitor Guidelines

Visitors should comply with established visiting hours for patient comfort and safety.
Your care coordinator will assist with up-to-date visitor information and permissions.

6. Comprehensive International Patient Services

Personalized Support:

A dedicated international coordinator will assist with all aspects of your care, from airport pickup (on request), interpreter services, and currency exchange guidance.

Accommodation & Local Support:

Guidance on nearby hotels, guest houses, and assistance for local transport is available for patients and their companions.

Insurance Processing & Payments:

We support most major international insurances and TPAs for cashless treatments. Our team will advise on billing, payments, and paperwork to ensure clarity.

7. Aftercare & Recovery

Assistance with travel arrangements for your return.
Remote follow-up consultations and sharing of medical reports post-discharge.
Ongoing communication for continued care, if needed.